Case Study

Simplifying 140 train driver procedures

Simplifying 140 train driver procedures

Problem Details

Train drivers were overloaded with 140 procedures that could not be effectively accessed or used.

Process & Tools used:

  • Simplification Process Visualisation

Solution Details

Using Opposite’s simplification process, we reimagined how the procedures would look across the day in the life of a train driver. We then simplified content, visualised the information and converted it to a Smart Phone tool.

Outcome

  • One comprehensive, easy accessible tool to access procedures. One train driver declared "this is the best thing I've seen in thirty years!"
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