Simplifying 140 train driver procedures
- Safety, Simplification
Problem Details
Train drivers were overloaded with 140 procedures that could not be effectively accessed or used.
Process & Tools used:
- Simplification Process Visualisation
Solution Details
Using Opposite’s simplification process, we reimagined how the procedures would look across the day in the life of a train driver. We then simplified content, visualised the information and converted it to a Smart Phone tool.
Outcome
- One comprehensive, easy accessible tool to access procedures. One train driver declared "this is the best thing I've seen in thirty years!"