Project Wide Awake
- Safety, Simplification
Problem Details
Fatigue is viewed as a hazard that needs to be prevented. Although there have been numerous improvements to fatigue management in Australia, there is still considerable road trauma in the heavy vehicle industry.
Process & Tools used:
- Systems Thinking
- Co-design Sessions
- Useability Testing
- Ideation Sessions
Solution Details
We reimagined fatigue management by applying a systems-thinking approach. This involved understanding the factors that promote being ‘wide awake’ or alert, engaged, and attentive. This allowed us to focus on a key improvement area: driver wait times. We built a tool that identifying the longest wait time for drivers so fleet managers could action improvements.
