Opposite logo

Operational Diagnoses & Improvement Studies

Mapping how work actually happens to uncover hidden inefficiencies

Systems Thinking & Research Analysis

Synthesising qualitative and quantitative data to find patterns, causes, and insights not visible from surface research

Applied Research

Designing and conducting research projects on human behaviour, safety, and performance

Human-Centred Design Application

Using design research, prototyping, and co-creation to develop solutions grounded in user reality

Communications Design & Media Production

Developing videos, animations, and artefacts for strategy and change communications

Case Studies

Real results from real projects. Discover how our human centred design approach has delivered measurable outcomes for organizations across different industries.

The Hive

Strategy & Operating Model Workshops
  • Engagement, Innovation, Strategy
The Problem
The Opposite
Level Crossing Removal Project logo

The Hive

Problem:

The Hive needed clarity on its brand, value proposition, governance, and ways of working.

Process & Tools used:

  • Interactive modules
  • Custom games
  • Brand archetypes
  • Governance style mapping
The Outcome
Level Crossing Removal Project logo

The Hive

Solutions:

Designed a four-part workshop series combining strategy with playful, reflective activities.

Outcome

  • Defined the team’s brand, vision, customer proposition, governance, and ways of working.
The Outcome

Safety Communication

Allergy Prevention Communication Redesign
  • Behavioural Insights, Communication Design, Food Safety
The Problem
The Opposite

Safety Communication

Problem:

Managing allergens across large food production sites was complex, with systems prone to error.

Process & Tools used:

  • Behavioural review
  • Posters
  • Checklists
  • Labelling redesign
  • Storage markers
The Outcome

Safety Communication

Solutions:

Created behaviourally smart, error-resistant tools to simplify and strengthen allergy controls.

Outcome

  • Simplified communication tools
  • Improved staff consistency
  • Safer labelling and storage systems
The Outcome

What’s Your Bad Habit?

Security Awareness Campaign
  • Behaviour Change, Campaign Design, Security
The Problem
The Opposite

What’s Your Bad Habit?

Problem:

Everyday habits undermined security despite strong technical systems.

Process & Tools used:

  • Behavioural analysis
  • Campaign design
  • Animated videos
  • Posters
The Outcome

What’s Your Bad Habit?

Solutions:

Launched the What’s Your Bad Habit? campaign linking workplace security lapses to relatable personal experiences.

Outcome

  • Posters and animated videos rolled out
  • Raising awareness and embedding stronger security behaviours.
The Outcome
Scroll to Top